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Effective immediately, WSNCT has paused accepting new child care applications through June 30, 2024 due to transitioning to a new child care case management system called the Texas Child Care Connection. Click here for more information.
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WSNCT Helps Small Businesses Tackle Workforce Challenges

Workforce Solutions for North Central Texas Helps Small Businesses Tackle Challenge of Attracting, Retaining and Training Employees

Workforce Solutions for North Central Texas (WSNCT) today announced Small Business Solutions, a set of workforce services and strategies tailored to alleviate the challenges small business owners face in finding, hiring, retaining and training employees. The Small Business Solutions offering also includes customized local labor market information, giving small business owners powerful insights for better business decisions.

Finding qualified employees remains a top challenge facing all small businesses across the country regardless of industry. This is expected to continue, according to the U.S. Chamber of Commerce’s Small Business Index (Q2 2023). Nearly half of all small businesses anticipate increasing staff in the next year, up 10 percentage points from last quarter. This increase in staffing expectations is the highest recorded since the start of the Index (Q2 2017).

“Small businesses are the backbone of the nation’s economy, and there are tens of thousands of them in North Central Texas alone,” said Phedra Redifer, Executive Director of WSNCT. “Small business owners often don’t have the bandwidth to recruit the staff they need; we focus on finding and building effective workforces, so small businesses owners can focus on building their businesses.”

Small Business Solutions is a suite of customizable services that includes candidate sourcing and pre-screening, coordination of hiring events at the employer site or at a local WSNCT Workforce Center, tax credits, wage reimbursements and other hiring incentives. Small businesses also have access to grant funding to train workers. Through a simple application process, businesses with fewer than 100 employees can receive up to $1,800 per new hire (employed 12 months or less) and $900 per existing employee (employed 12+ months).

WSNCT is staffed with Industry and Workforce Engagement Specialists who have local market expertise as well as a broad understanding of the region’s business and economic environment. These specialists work one-on-one with small businesses to provide labor market information relevant to their industries and workforce goals, giving them a competitive advantage in workforce planning.

WSNCT also supports small business owners with an ecosystem of resources, including the Small Business Administration’s Small Business Development Centers, the SCORE network of expert business mentors, the Texas Workforce Commission and other organizations that provide value to small business owners.

For more information on WSNCT Small Business Services or to speak with an Industry and Workforce Engagement Specialist, send an email request to

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